Refund policy

Return & Refund Policy – Nest & CO

At Nest & CO, customer satisfaction is our top priority. We want you to love every purchase you make with us. If you're not completely satisfied with your order, we're here to help.

1. Return Eligibility

  • Customers can request a return within 7 days of receiving their order.
  • Products must be unused, unworn, and in their original packaging.
  • Items must be returned in their original condition with all tags and accessories (if applicable).
  • Proof of purchase or order confirmation is required.

2. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or damaged products due to customer negligence.
  • Items without original packaging (where applicable).
  • Products marked as non-returnable or final sale.

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the issue. We will review your request and provide an appropriate solution.

4. Refund Policy

  • Refund requests will be reviewed after the returned product is received and inspected.
  • Approved refunds will be processed through the original payment method, where possible.
  • Refund processing time may vary depending on the payment provider or bank.
  • Delivery charges may be non-refundable unless the return is due to our mistake.

5. Exchange Policy

If you wish to exchange a product, please contact our support team within 7 days of receiving your order. Exchanges are subject to product availability and eligibility.

6. Return Shipping

Customers may be responsible for return shipping costs in cases of personal preference or change of mind. If the product is damaged, defective, or incorrect due to our mistake, we will assist with the return shipping arrangements.

7. Cancellation Policy

Orders can be cancelled before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.

8. How to Request a Return or Refund

To request a return, exchange, or refund, please contact our customer support team with your order number and details of the issue.

9. Contact Information

Store Name: Nest & CO

Email: nestnco.info@gmail.com

Phone / WhatsApp: +92 347 23149459

We appreciate your trust in Nest & CO and thank you for shopping with us!

Nest & CO – Your Happiness, Our Priority! ❤️